Delta is letting employees offer customers nearly $10,000 in compensation to give up seats on overbooked flights, hoping to avoid an uproar like the one that erupted at United after a passenger was dragged off a jet.
This is the question that many of us had, why didn't United just offer more money? It's not surprising to learn that these companies cap the amount of compensation that can be offered - and the cap was too low.
"If you offer enough money, even the guy going to a funeral will sell his seat," said Ross Aimer, a retired United pilot.
Source: David Koenig and Damian Troise, AP News