Sharing constructive feedback using a 3-step approach

An easy to remember recipe for giving constructive feedback in tough situations:

  • State what you expected
  • State what you observed
  • State what you expect in the future

This recipe is easy to remember and works for many situations, not just the tough ones. If you’re in a situation where you are having difficulty with the right words to say or you just want a simple way to broach an uncomfortable conversation, then start with this recipe.

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